Legal

Privacy Policy

Rebookify Website · Last updated: August 4, 2026

Scope: rebookify.com website (forms and support chat)

1.

Who we are

Rebookify is operated by Exiro Technologies, UAB ("Rebookify", "we", "us", "our"), company registration no. 306989346 and VAT no. LT100019293615, registered at Giedraičių g. 39, R53, LT-09302 Vilnius, Lithuania. We are the data controller for the personal data collected through this website. For any privacy-related questions, contact us at info@rebookify.com.

2.

What data we collect and why

We collect personal data through forms and our first-party support chat on this website.

Contact form (for prospective users and general enquiries): We collect your name, email address, company name, and the content of your message. We use this information to respond to your enquiry and, where relevant, to follow up about Rebookify's service.

Application form (for individuals interested in joining the Rebookify team): We collect your full name, email address, and a free-text description of your background and interest in Rebookify. We use this information to evaluate your application and to communicate with you about it.

Support chat: We collect the messages you send, an optional follow-up email address, and a session identifier needed to keep your conversation connected. We use this information only to provide support and follow up on that conversation.

The legal basis for processing this data under GDPR is legitimate interests (Article 6(1)(f)), specifically our interest in responding to enquiries, providing support, and reviewing applications, balanced against your reasonable expectation that contacting us will result in a response.

3.

How we store your data

Data submitted through our forms is stored securely within the EU/EEA. Access is restricted to authorised Rebookify team members only. We do not use your data for automated decision-making or profiling.

4.

How long we keep your data

We retain enquiry and application data for no longer than 12 months after our last interaction with you, unless we are required by law to retain it for a longer period. You may request deletion at any time.

5.

Who we share your data with

We do not sell personal data. We use service providers for hosting, database infrastructure, form delivery, optional analytics, and security services such as bot protection. These providers act under their own terms or as processors on our behalf. Support-chat messages are handled through Rebookify's own support system. Where data is transferred outside the EU/EEA, we rely on an applicable adequacy decision or appropriate safeguards such as standard contractual clauses.

6.

Your rights under GDPR

As a data subject, you have the following rights:

The right to access the personal data we hold about you

The right to correct any inaccurate or incomplete data

The right to request erasure of your data

The right to restrict how we process your data

The right to object to processing based on legitimate interests

The right to receive your data in a structured, machine-readable format

To exercise any of these rights, email us at info@rebookify.com. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

7.

Cookies and tracking

Necessary storage is used to remember your cookie choices and, when you use support chat, to maintain the secure session and conversation identifier needed for the service. Cloudflare Turnstile may load when you open a new chat to prevent abuse; it is used as a necessary security measure, not for analytics. Hotjar loads only after you consent to Analytics cookies and may process device, browser, and usage data. The legal basis for optional analytics is your consent under GDPR Article 6(1)(a), which you can withdraw at any time through Cookie Settings in the footer. See our Cookie Policy for details.

8.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Where we make material changes, we will endeavour to notify affected individuals directly.

Questions about this policy?

Contact us at info@rebookify.com. Exiro Technologies, UAB · Reg. 306989346 · VAT LT100019293615 · Giedraičių g. 39, R53, LT-09302 Vilnius, Lithuania.